In order to provide a quality service and comply with legislation, we may need to request information from you. Some of this will be personal data.  

 

When you send us a message through the contact form on our website, personal information is collected (name, email address, telephone number) for the specific use of providing you with a service and for that reason only.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

We take privacy seriously, and in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), we will process any personal data according to the principles below:

 

• We must have a lawful reason for collecting personal data and must do it in a fair and transparent way. We will be clear about what data we are collecting, and why.

 

• We must only use the data for the reason it is initially obtained. This means that we may not use a person’s data inappropriately or to market a product or service to them that is unconnected to the reasons for which they shared the data with us in the first place, unless required to do so by law.

 

• We must not collect any more data than is necessary. We will only collect the data we need in order to provide appropriate services and abide by relevant laws.

 

• We will not keep data any longer than needed. We must only keep the data for as long as is needed to complete the tasks it was collected for and in compliance with relevant laws. 

 

• We must protect the personal data. We are responsible for ensuring that we, and anyone else charged with using the data, processes and stores it securely.

 

• We will be accountable for the data. This means that we will be able to show how we are complying with the law.